Here are the answers and information to questions we are frequently asked! If you can not find the answer you are looking for – Don’t hesitate to get in touch!

How much notice do I need to give to change my booking?

48 Hours in order to receive a credit to your MagicBooking account

Do you do sibling discount?

Yes, sibling discount is 5%, applicable to afterschool sessions only

Do I still pay if the school is shut due to adverse water conditions or a burst pipe etc.?

Yes, as the Club will still incur it’s daily costs.

Can I swap a session?


What happens if I am late picking up my child?

You will be charges a late pickup fee of £15.00 per 15 minutes.

Can I collect my child at anytime during the session or do I have to collect at 6pm?

Children can be collected anytime during the session.

Do children need to bring in separate clothes for Club?

This is optional.

Do I have to register my child if they are only going to attend occasionally?

All children must be registered prior to coming to a session.

What do I do if I find I can’t pick up due to traffic delay or overrun meeting etc.?

Please text or email your Club directly and inform them of who will be collecting your child.

How do I register?


How often do you invoice?

We invoice each half-term in advance.

Do you accept childcare vouchers?

We accept all childcare vouchers, including the Government tax-free childcare initiative.

Contact Us

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